FAQ
Frequently asked questions
Everything agents typically want to know about leads, verification, territories, and pricing before signing up.
The questions below cover the three things agents ask about most: where the leads come from and who else gets them, what happens to a lead before it reaches you, and what the whole arrangement actually costs.
Those three pieces are connected. Your territory is a coverage area you select by zip code, city, or county, and it's held for one agent for the duration of your plan, so campaigns run against a defined audience rather than a shared pool. Every response from those campaigns goes to an Inside Sales Agent, who calls the prospect and confirms the details before anything is delivered to you. Because that verification step happens first, volume is quoted as a monthly range rather than a flat number: plans list 2–3, 3–5, or 4–6 leads per month depending on tier.
Pricing follows the same logic. You pay for the plan, and a referral fee of 10–15% applies only when a transaction closes. Leads that go nowhere cost you nothing beyond the plan itself. Every tier carries a 60-day refund window, and there is no long-term contract to exit.
Territory
Where your leads come from, how you pick a coverage area by zip code, city, or county, and what exclusivity means in practice.
Verification
What an Inside Sales Agent confirms before a lead reaches you: budget, timeline, financing status, and motivation.
Pricing
Plan costs, the 10–15% referral fee charged only on closed transactions, and the 60-day refund policy on every tier.
Leads are sourced through targeted digital campaigns designed to reach active buyers and sellers in your specific coverage area. They are not purchased from generic third-party lead lists.
Still Deciding
If you're weighing this against what you run now
A few things worth thinking through before you talk to anyone.
Start with the territory rather than the price. A plan is only worth what the coverage area can produce, so the first question is which zip codes, cities, or counties you actually want to work, and whether you can service that area consistently. Basic tiers cover three zip codes or counties, Standard covers five, and Elite lets you define coverage by zip code, county, or city. Picking a territory wider than you can follow up in is the most common way to waste a plan.
Then look at how you handle a lead in the first hour. Verification means the prospect has already spoken to someone and agreed to a conversation, so the value decays quickly if nobody calls back. Elite and team plans include live call transfers for prospects ready to talk immediately, which only helps if you can take the call. If you can't, a scheduled-appointment plan is the better fit.
Finally, treat the 60 days as a real test window, not a formality. Every plan includes a 60-day refund policy and no long-term contract, which means you can run a tier through a full cycle of follow-up and see what converts before committing further. If the leads aren't working, your account manager is the person to raise it with. They handle your territory, your lead flow, and any coverage changes.
Still have a question?
Reach out and your account manager will walk you through the specifics for your territory and plan.